Order Services:
Here are the steps to follow to place an order for ClearLink Concierge services and to get your order on our calendar. The sooner you inform us of your need the better we will be able to accommodate your request and make the proper scheduling to assure a suitable concierge operator is available to carry out your task.
Step 1. Send an email request or call for last minute orders (on the "Contact Us" page)
---------------------------------------------------------------- Step 2. In email please be as specific as possible (nature of task, date needed, approx. time when has to be completed, your address, other addresses needed, contact name(s) and phone number) ---------------------------------------------------------------- Step 3. Expect to hear back from us within 24 hours with the time/duration estimate and quote ---------------------------------------------------------------- Step 4. You then reply back with any additional information that might be helpful in completing your task (e.g. house key, pet food, shopping list, etc.) and confirm acceptance of our quote ---------------------------------------------------------------- |
Step 5. A confirmation email will then be sent back to you within 24 hrs
---------------------------------------------------------------- Step 6. Upon completion of the task you will receive another email from us. and confirm receipt of payment, or request rest payment be made as soon as possible ---------------------------------------------------------------- Step 7. If you like, you can send us an email with your review or testimonial of the service that you received. Or simply post it at our listing on Yelp, so that a larger audience in our community can benefit from the experience that you just received. Thank you for your support and continued patronage. ---------------------------------------------------------------- |
Cancellation Policy:
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Payment Options:
New clients can pay half of their order in advance and the rest upon completion of their task. Existing clientele can pay for their entire order upon completion of their task. We accept cash, checks or online payment thru PayPal. |